Privacy Policy
Last Updated: June 6, 2026
This Privacy Policy describes how Sens.xuelle (called "Rose Osez") collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) (EU Regulation 2016/679).
1. What Data Do We Collect?
Rose Osez only collects data that is strictly necessary for its activities:
• Identification information provided when contacting Rose: first name, last name, date of birth, and phone number.
Each client is assigned a unique and anonymous customer number, allowing Rose to track booking data and issue anonymous invoices for clients who wish to pay in cash.
• Booking data: booking history and registration records maintained in Excel using the customer number.
• Payment and invoicing information, when provided.
• Website comment-related data (IP address and browser information).
2. Why Do We Collect Your Data?
Rose Osez uses your data to:
• Inform you about, confirm, or cancel events.
• Process your payments.
• Respond to your comments or inquiries.
• Ensure the administrative, legal, and accounting management of her company.
• Improve the website and prevent abuse.
3. Legal Basis for Processing
Your data is processed based on:
• Your explicit consent through the information you voluntarily choose to share with Rose.
• The performance of a service contract.
• Compliance with legal obligations (e.g., issuing and retaining invoices).
4. Comments and Media
When you leave a comment, Rose Osez collects your IP address and browser user agent to help detect spam.
An anonymized string (hash) may be sent to the Gravatar service.
If you upload images, please avoid including GPS location data (EXIF metadata).
5. Cookies
This website uses cookies to:
• Remember your login information if you have an account.
• Measure website traffic and improve the user experience.
• Ensure website security and technical management.
You may manage your cookie preferences through your browser settings.
6. Data Retention Period
• Contact information and customer records: retained for 3 years after your last booking or registration.
• Invoicing data: retained for 7 years in accordance with accounting obligations.
• Comments: retained indefinitely unless the author explicitly requests their deletion.
7. Who May We Share Your Data With?
Your data may only be shared with:
• IT service providers or secure hosting providers.
• Competent authorities when required by law.
No personal data is sold to third parties.
8. Data Security
Rose Osez implements all appropriate technical and organizational measures to protect your data, including restricted access, secure backups, and encrypted passwords.
9. Your Rights
In accordance with the GDPR, you have:
• The right to access your personal data.
• The right to rectify or erase your data.
• The right to restrict or object to processing.
• The right to data portability.
To exercise your rights, please contact Rose Osez. A response will be provided within a maximum of two working weeks.
10. What Happens in the Event of a Data Breach?
In the event of a personal data breach, you will be informed as soon as possible, in accordance with applicable legal requirements.
11. Complaints
If you believe your rights have not been respected, you may lodge a complaint with the Belgian Data Protection Authority (DPA):
www.dataprotectionauthority.be
12. Updates
This Privacy Policy may be updated from time to time. The current version will always be available on our website.
For any questions or additional information, you may contact Rose Osez by email.